MERALCO DEDICATED CHANNELS WHERE YOU CAN REPORT ELECTRICITY THEFT

Ramdam mo Rin Ang bigat ng generational loss sa iyong Meralco bill dahil sa mga illegal connections/Jumper's?  Isuplong Ang mga illegal connections at Jumpers na pahirap sa ordinaryong mamayang Filipino!

How to Report Illegal Electricity Connections (“Jumper”) in the Philippines

Electricity theft—commonly called “jumper” connections—is more than just unfair. It raises your bills, causes outages, and can even lead to fires or electrocution. If you’ve ever wondered how to report it safely and effectively, this guide walks you through everything you need to know.

⚠️ What Counts as an Illegal Connection?

Not every messy-looking wire is illegal—but these are common red flags:

• Wires connected directly to a power line without a meter
• Tampered or bypassed electric meters
• Unusual wiring that doesn’t go through official service lines
• Sudden spikes or fluctuations in your electricity supply

These acts are punishable under
👉 Anti-Electricity and Electric Transmission Lines/Materials Pilferage Act of 1994

Why You Should Report It

Illegal connections don’t just affect the person using them—they affect everyone.

• 📈 Higher electricity bills (system loss gets shared)
• 🔥 Fire hazards due to unsafe wiring
• ⚡ Unstable power supply
• ⚖️ Criminal activity that goes unchecked

Reporting helps protect your community and ensures fair billing.

📞 Ways to Report to Meralco

You can report directly to Meralco using these channels:

☎️ Hotline

• 16211 – Customer Care (available daily)

📱 Online & Mobile

• Meralco Mobile App
• Official website: meralco.com.ph

📧 Email

• customercare@meralco.com.ph

💬 Social Media

Facebook page or Twitter/X (@meralco)

✍️ Sample Report Message

You can use this ready-made message:

Message:

Good day. I would like to report a suspected illegal electricity connection (jumper).

By location: [Exact address or landmark]
Details: [Describe the situation clearly]
Time observed: [Date and time]

This may pose safety risks and contribute to system loss. I hope this can be investigated.

I prefer to remain anonymous. Thank you.

 What Happens After You Report?

Once you submit your report:

1. A Meralco team investigates the site
2. Illegal connections may be removed immediately
3. Offenders can face fines, penalties, or legal action

Safety Tips When Reporting

• ❌ Don’t confront the person involved
• 📍 Provide clear and accurate location details
•   📸 Take photos only if it’s safe

⚖️ Final Thoughts

Electricity theft may seem like a small issue, but its impact spreads across the entire community. Reporting illegal connections helps lower system loss, improve safety, and ensure everyone pays fairly.

If you see something suspicious, don’t ignore it—report it responsibly.

FIGARO X PAL COOKIES

Are you one of Philippine Airlines passengers who fell in love with their FREE FIGARO COOKIES? I saw a few individuals who posted about them and even asked where they can buy those figaro cookies.

Fret no more! Now, you can order them at selected FIGARO branches!

Figaro Coffee Branches (Most Reliable)

• Available at Figaro cafés nationwide
• Often sold as:
  • Packaged cookie bites
  • Or served with drinks / as freebies (like your photo)

👉 Some branches sell cookies individually (around ₱100+ for regular cookies)

Tip: Ask for:

• “cookie bites”
• “cheesecake cookies”
• or “Figaro cookies pack”

Delivery Apps (Sometimes Available)

You might find them via:

• GrabFood
• Foodpanda

Some listings show Figaro cookies and pastries on menus

👉 Availability depends on branch stock

Online (Limited / Resellers)

You can occasionally find them here:

• Lazada (search: “Figaro cheesecake cookies”)
• Figaro Group ordering channels (promo posts mention direct orders)

⚠️ But:

• Not always in stock
• Often sold in bulk or seasonal packs

Why You Can’t Easily Find Them

• These are usually in-house café products
• Sometimes made for:
  • Airline catering (like Philippine Airlines snacks)
  • Promotions or limited batches

👉 That’s why they’re not widely sold like supermarket cookies

👍 Best Practical Advice

If you really want the exact one from your photo:

👉 Go to the nearest Figaro branch and say:

“Do you have the small packaged cookie bites like the airline snacks?”

That’s the fastest way to get the same thing.

FIGARO COOKIES FOR SALE AT 

https://www.facebook.com/share/v/1BYEjNZSSM/

 

⚠️ PLDT Installation Nightmare: Applied Online, Still No Activation — Yet Billing Continues

I’m sharing this experience not just out of frustration, but to raise awareness—and hopefully get answers.

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We Applied the Right Way

We applied through the official PLDT website—no agents, no shortcuts.

Everything was supposed to be legitimate:

• Application submitted online

• Installation scheduled

• Modem installed around December 18

We followed the proper process, expecting proper service.

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🔌 Installed… But Never Activated

After installation, we waited for activation.

Days passed. Then weeks.

But:

• ❌ No internet connection

• ❌ No activation

• ❌ No clear update

We kept following up, hoping for resolution.

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😡 Poor Response from “Activator”

At some point, we were contacted by someone handling activation.

Instead of helping, the person:

• Became irritated when we followed up

• Gave vague responses

• Did not provide any real solution

Imagine waiting for weeks with no service—and being treated like a burden for asking updates.

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📞 Billing Without Service

The most alarming part:

👉 PLDT keeps calling us asking for payment

Let’s be clear:

• The line was never activated

• We had zero internet usage

• Yet the account is being billed monthly

Now it’s been almost 3 months, and the charges are growing.

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❗ What This Feels Like

Even though we applied officially, it feels like:

• We were left in the dark

• No accountability from installation to activation

• No proper coordination inside the system

This is not how a major telecom service should operate.

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📢 Questions for PLDT

To PLDT management:

• Why are customers billed for inactive services?

• Why is there no clear activation timeline or accountability?

• Why are customers treated poorly when they follow up?

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🛑 What We Need Now

We are requesting:

✔️ Immediate activation OR
✔️ Full cancellation of the account
✔️ Removal of all charges since December
✔️ Proper investigation of the personnel involved

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⚠️ Advice to Others

Even if you apply through official channels:

• ✔️ Track your application reference number

• ✔️ Follow up early and consistently

• ✔️ Document all conversations

• ✔️ Escalate quickly if delays go beyond 1–2 weeks

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✊ Final Thoughts

We did everything right:

• Applied officially

• Waited patiently

• Followed up respectfully

But after 3 months, we still have:

• No internet

• Ongoing billing

• And no resolution

This needs attention.

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PLDT, please fix this. Customers deserve better.