MERALCO DEDICATED CHANNELS WHERE YOU CAN REPORT ELECTRICITY THEFT

Ramdam mo Rin Ang bigat ng generational loss sa iyong Meralco bill dahil sa mga illegal connections/Jumper's?  Isuplong Ang mga illegal connections at Jumpers na pahirap sa ordinaryong mamayang Filipino!

How to Report Illegal Electricity Connections (“Jumper”) in the Philippines

Electricity theft—commonly called “jumper” connections—is more than just unfair. It raises your bills, causes outages, and can even lead to fires or electrocution. If you’ve ever wondered how to report it safely and effectively, this guide walks you through everything you need to know.

⚠️ What Counts as an Illegal Connection?

Not every messy-looking wire is illegal—but these are common red flags:

• Wires connected directly to a power line without a meter
• Tampered or bypassed electric meters
• Unusual wiring that doesn’t go through official service lines
• Sudden spikes or fluctuations in your electricity supply

These acts are punishable under
👉 Anti-Electricity and Electric Transmission Lines/Materials Pilferage Act of 1994

Why You Should Report It

Illegal connections don’t just affect the person using them—they affect everyone.

• 📈 Higher electricity bills (system loss gets shared)
• 🔥 Fire hazards due to unsafe wiring
• ⚡ Unstable power supply
• ⚖️ Criminal activity that goes unchecked

Reporting helps protect your community and ensures fair billing.

📞 Ways to Report to Meralco

You can report directly to Meralco using these channels:

☎️ Hotline

• 16211 – Customer Care (available daily)

📱 Online & Mobile

• Meralco Mobile App
• Official website: meralco.com.ph

📧 Email

• customercare@meralco.com.ph

💬 Social Media

Facebook page or Twitter/X (@meralco)

✍️ Sample Report Message

You can use this ready-made message:

Message:

Good day. I would like to report a suspected illegal electricity connection (jumper).

By location: [Exact address or landmark]
Details: [Describe the situation clearly]
Time observed: [Date and time]

This may pose safety risks and contribute to system loss. I hope this can be investigated.

I prefer to remain anonymous. Thank you.

 What Happens After You Report?

Once you submit your report:

1. A Meralco team investigates the site
2. Illegal connections may be removed immediately
3. Offenders can face fines, penalties, or legal action

Safety Tips When Reporting

• ❌ Don’t confront the person involved
• 📍 Provide clear and accurate location details
•   📸 Take photos only if it’s safe

⚖️ Final Thoughts

Electricity theft may seem like a small issue, but its impact spreads across the entire community. Reporting illegal connections helps lower system loss, improve safety, and ensure everyone pays fairly.

If you see something suspicious, don’t ignore it—report it responsibly.