Japan's number one BPO firm Transcosmos officially announced its 70th overseas location and the fourth in ASEAN, after Thailand, Indonesia, and Vietnam.
Transcosmos is a Japanese firm that offers the following services:
- Information technology business processes outsourcing (IT-BPO) services
- English contact center services
- as well as development and operation services for smartphone Web sites and applications.
It is one of the coolest BPO events I've ever attended because for the very first time, I witnessed a Kagami Biraki,(鏡開き), a Japanese traditional opening ceremony which literally translates to "Opening the Mirror." Present during the event are Transcosmos Country Head Hanna Supetran, Department of Science and Technology (DOST) Deputy Executive Director Monchito Ibrahim, Philippine Economic Zone Authority (PEZA) Director General Lilia De Lima who emphasized that Japanese is one of the biggest investors in the country and said that Philippines is the best place to invest in Asia. Also present are Senator Bam Aquino, the Chairman of the Senate Committee on Trade, Commerce, and Entrepreneurship Transcosmos President and COO Masataka Okuda and Transcosmos Executive Vice President Koichi Iwami.